Frequently Asked Questions


Why should I buy from Production Engineering?

We sell the best value in industrial water chillers and stand behind our industry leading 18 month warranty. Our parts and products are made to strict manufacturing specifications. Guaranteed competetive prices. Fast delivery. Experienced inside sales team. Our goal is to keep you as a longterm customer.


Will Production Engineering help me save money?

Yes! Purchase of a properly sized chiller will always save cooling water and sewage costs. Installation of a chiller will exend the life of your equipment; and reduce maintanence and repair costs. We also can help you "Buy Smart." Usually multi-unit discounts can be arranged. Contact our sales team to discuss purchasing strategies that will save you money. 


Can Production Engineering provide Technical Support and advice?

Yes! Our staff has over 30 years of combined experience sizing and selecting the best chiller for customer applications.


What if I cannot find what I am looking for on your website?

Contact us at 888-654-9353 for assistance.


Does Production Engineering ship Internationally?

Yes, we ship anywhere in North America. Orders must be placed via telephone with approved credit or with a credit card.


Does Production Engineering Accept Returns?

Production Engineering does not accept returned equipment or repair parts, unless:

  1. We are correcting a mistake we made. The customer must have an approved RMA from Production Engineering before returning material. 

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